PRIVACY POLICY
We are committed to protecting and respecting your privacy and the security of the information that you provide to us. By accessing our website or communicating with us you are accepting our Privacy Policy.
OVERVIEW
This website (“site”) is operated by Crumb Avenue. Throughout the site, the terms “we”, “us” and “our” refer to Crumb Avenue.
We’ll refer to cookies and other technologies collectively as 'Cookie Technologies’.
By accessing or using any part of the site, or communicating with us you are accepting our Privacy Policy.
INFORMATION WE COLLECT
When you use our website or contact us, we may collect and process information about you and information about the way you have viewed and used our website.
The information we gather on our site falls into two categories:
- data you supply when you register, make a purchase or contact us.
- tracking information collected as you navigate through our website.
1. Data you supply when you register, make a purchase or contact us.
When you register you need to provide us with your email address and you need to create a password. The password is encrypted (we don’t see it). Once your account is created, you can (but don’t have to) additionally give us your name.
When you buy a subscription you need to provide your payment details. Payment card information is always encrypted during transfer over networks. By clicking the ‘Pay Now’ button at checkout you are giving us your consent to pass details essential for purchasing the subscription to our payment service provider (Stripe Inc.).
We will not store these payment details, however our payment service provider may store them.
We never see your card details. We are just informed when your payment has been authorised by your bank.
When you contact us, you need to provide us with your email address. Additionally you can (but don’t have to) give us your name.
When this type of personal data is collected, you will know because you will have to fill out a form of some sort or otherwise provide the personal data to us.
2. Tracking information collected as you navigate through our website
When you use our site, we may collect tracking information such as:
- your browser type,
- the type of operating system you use,
- the domain name of your Internet service provider,
- pages visited on the site.
None of this information identifies you personally. We collect it for aggregate reporting on site activity.
HOW WE USE THE DATA WE COLLECT
When we collect information about you it helps us to provide you with the most relevant and efficient experience. We use your information to:
- to manage and improve the website
- to process your orders
- to administer and operate your account.
- to understand your preferences and personalise our services to you.
- to check and verify your identity to protect you and prevent or detect crime.
We never sell or rent your personal information to third parties.
DISCLOSURE OF YOUR INFORMATION
Occasionally we need to share your information with third parties as follows:
Payment Processing
Online payments require the submission of payment card numbers. When you make the purchase, the details essential for purchasing the subscription are passed to our payment service provider. Payment card information is always encrypted during transfer over networks.
We will not store these payment details, however our payment service provider may store them.
We never see your card details. We are just informed when your payment has been authorised by your bank.
Law Enforcement
We never sell or rent your personal information to third parties. However, if requested we will cooperate with law enforcement inquiries and other third parties to enforce laws, Intellectual Property Rights and other rights. Local and international law enforcement agencies can request and may receive your personally identifiable information.
HOW AND WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. We take the security of your personal data very seriously. Unfortunately, the transmission of information via the internet is not completely secure and so we cannot guarantee the security of your data transmitted through the internet including through the website.
YOUR RIGHTS
You are entitled to:
- Request access to your personal data.
- Request the correction or erasure of your personal data.
- Object to the processing of your personal data.
- Request a restriction of processing of your personal data.
- Request the transfer of your personal data to you or to a third party.
- Withdraw consent at any time, where we are relying on consent to process your personal data.
To protect your privacy and security, we will also verify your identity before granting access or making corrections.
GOOGLE ANALYTICS
We use Google Analytics to measure how the Website is being used in order to improve your experience. User data is all anonymous.
LINKS TO OTHER SITES
This website may contain links to other sites. These sites are not under the control of Crumb Avenue. We bear no responsibility for their content and disclaim liability for any loss or damage arising out of using them.
COOKIES
Cookies are small files sent from a server to your web browser that contain information about browsing activity. They are stored within your web browser.
Types of cookies we use:
- Session cookies are specific to a particular visit. They carry information as you view different pages so you don’t have to re-enter information every time you change pages. Session cookies are erased when you leave the site or close your browser.
- Persistent cookies remember certain information about your preferences for using the site. They allow the site to recognise you each time you return. Persistent cookies are stored within your web browser until you choose to delete them or until they expire.
- First-party cookies are cookies created by our site. We use first party cookies to help identify and resolve errors on the website, improve your shopping experience and remember you and what was in your shopping cart when you visit us again.
- Third-party cookies are cookies added by a domain that is not the domain you are currently visiting. The most common use of third-party cookies is to track users who click on advertisements and associate them with the referring domain. For example, when you click on an ad on a website, a third-party cookie is used to associate your traffic with the site where the ad appeared.
OTHER TECHNOLOGIES
Functions usually performed by a cookie can be achieved by other means.
We use:
- HTML5 local storage - This stores data with no expiration date. The data in local storage would persist even when the user’s browser is closed and reopened.
- HTML5 session storage - This is similar to local storage, except that it stores data for one session only. Once the user’s browser is closed, that session would be lost and the persisted data will be deleted from the browser
- UTM codes - These are bits of text that are added to a link (URL) that give more information about browsing and therefore help to see where the traffic is coming from.
MANAGING YOUR COOKIE TECHNOLOGY PREFERENCES
You can change your web browser's settings to reflect your cookie preferences:
If you don’t want Google Analytics to use your data you can opt-out here.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to change these Privacy Policy at any time. If that happens we will notify you via email or a suitable announcement on the website. You will be bound by any changes to the Privacy Policy from the first time you use the site following the changes.
CONTACT US
If you have any questions about the Privacy Policy, please email us at crumbavenue@gmail.com or use the Contact page.