Frequently asked questions

Clear answers to common questions about the tutorials, access, and how everything works.

Getting started

Yes. The tutorials are designed to be easy to follow, even if you're new to cake decorating or sugar modelling. Each step is broken down clearly, with templates to guide proportions and shaping.
No prior experience is required. Basic familiarity with fondant or modelling paste is helpful, but everything is explained step by step.
Each tutorial includes a list of required tools and materials. Most are common cake decorating tools, and you don't need anything specialised to begin.
Yes. Many professional decorators use the tutorials to save time, improve consistency, or refine their figurine work for client orders.

How the tutorials work

The templates act as visual guides for proportions and shaping. You print them out and use them as reference while modelling, helping you achieve consistent results at each stage.
You can also see exactly how the templates are used on the How it works page →
Each tutorial includes:
  • downloadable and printable templates
  • step-by-step written instructions with photos
  • a list of required tools, materials, and paste amounts
Some tutorials also include short step videos for more complex shaping, where helpful. Before purchasing, you can see the full breakdown under 'What this tutorial includes' on each tutorial page.
The tutorials are primarily photo-based, with clear written steps. Some tutorials also include short videos to add extra clarity for specific shaping movements. If you’d like to see the format first, you can try a free sample
Yes. You can try a full sample tutorial with downloadable templates for free to see exactly how everything works before purchasing.

Access & account

After purchase, tutorials are added to your account automatically. You can access them anytime from your dashboard or the main Tutorials page.
Yes. Tutorials can be viewed on desktop, tablet, or mobile devices. Templates can be downloaded from any device and printed.
Templates are downloadable and printable. Tutorials themselves are accessed online through your account.
The website is available in most countries. Access may be restricted in regions where payment services or secure access cannot be supported.
We don't recommend using a VPN. VPNs can affect site functionality, including playback, purchases, and account access. Purchases made while using a VPN are at your own risk. Please refer to the Terms of Service for details.

Payments & plans

No. All purchases are one-time payments. There are no auto-renewals.
Major credit and debit cards, Apple Pay, Google Pay, and PayPal.
Prices are shown in USD. Your bank will confirm the final amount in your local currency.

Private guidance

Private guidance is included with the 12-month All-Access option, for those who'd like guidance on their work.

You can submit photos of a finished or in-progress creation at any point during your access. Feedback is thoughtful and personal, focusing on execution, finish, proportions, and clear next steps to help you progress.

A few practical notes:

  • Up to 12 submissions during the 12-month period
  • One creation or figurine per submission
  • Guidance is provided personally by Agnes
  • Submissions are reviewed one at a time
  • Guidance isn't instant; response times may vary
  • Guidance is supportive and constructive, not a formal assessment

This keeps guidance personal, focused, and unhurried.

Using the tutorials (short answers)

Yes.
→ See Usage & Licensing for details.
No. Accounts and templates are for individual use only.
→ See Usage & Licensing.
No. Teaching use is not permitted.
→ See Usage & Licensing.

Languages & accessibility

The tutorials are written in English. You may use your browser's built-in translation tools for personal use.
→ See Usage & Licensing.